Accessibility

Maison Burgos is committed to making our website usable by as many people as possible, including visitors who use screen readers, keyboard navigation, screen magnification, or other assistive technology.

The standard we work to

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines are the internationally recognised standard for making web content accessible, and they are the benchmark most commonly referenced in the United States.

We describe our conformance as partial. We are working toward full Level AA conformance and have not yet completed that work.

What we have done

Written descriptive alternative text for the photography of our best-selling products, so screen reader users receive a meaningful description of each image rather than a filename or a repeated product name
Structured our pages with a logical heading order so assistive technology can navigate them
Used descriptive link text rather than "click here"
Made product specifications available as text on the page, not only inside downloadable documents
Checked colour contrast against WCAG AA thresholds

Known limitations

We would rather tell you what is not yet right than claim more than we have earned. We are currently aware of the following:

Downloadable tearsheets. Our product tearsheets are PDFs supplied by our design partners and manufacturers. Many are not tagged for screen readers. If you need the information in one of these documents in an accessible format, contact us and we will provide it.
Third-party content. Some functionality on this site is provided by third parties, including our checkout and any embedded content. We do not control their code and cannot guarantee their accessibility.
Product image descriptions. Our best-selling products have full image descriptions. Some images in the wider catalogue still carry a short description (the product name) while we replace them.
Older editorial images. Some images in our Journal archive carry less detailed descriptions than our current standard.
One colour pair below target. The gold used on our "New" badge and on some navigation highlights does not meet the AA contrast threshold. It is our brand colour and we have chosen to keep it. Nothing on the site depends on that colour alone to be understood.

Assistive technology we test with

Our site is intended to work with current versions of common assistive technology, including VoiceOver on macOS and iOS, NVDA and JAWS on Windows, and browser zoom up to 200 percent.

If something does not work for you

If you encounter a barrier on this site, or if you would like any information in a different format, please tell us. We treat accessibility feedback as a priority and will do our best to help you directly while we work on a fix.

Please include the page address and a short description of the problem, along with the browser and assistive technology you are using if you know them.

Maison Burgos
463 Pulaski Street, Ste 6A
Brooklyn, NY 11221
917-353-9149
info@maisonburgos.com

We aim to respond within two business days.

Ordering by phone

If any part of this website prevents you from completing a purchase, call us and we will take your order, answer specification questions, and arrange delivery over the phone.

Review

This statement was last reviewed in October 2026. We review it whenever we make significant changes to the site.